PERKS

NO evenings, weekends or holidays!
Annual performance reviews and merit increases!
Teambuilding activities and events.

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INSPIRED CULTURE

Our culture will provide you with flexibility and continuous career development. Be authentically recognized at work and find your sense of purpose with us in a critical specialty that affects patients’ quality of life. Devoted staff are essential to our patient care model. We’ll work hard and take care of each other while providing the best care for our patients.

Let us provide a customized employee experience for you! We encourage teambuilding, collaboration, and creating a fulfilling work life. You don’t need prior experience if you are ambitious, hardworking, and dedicated. Come join our evolved workplace where we embrace physical wellbeing, a positive vibe, meaningful work, and happiness. Kind, caring people who want to be part of an INSPIRED team. Come learn with us - you'll love it!

 

WHO

Work in person/on site in a professional office setting with a supportive team feel.

Seeking team members who live to help others!

 

WHAT DO I GET?

Starting pay is commensurate with knowledge, skills, abilities, and experience.

Competitive benefits package includes medical, dental, vision, life, long term disability, health savings account, 401k retirement with generous matches, paid holidays, PTO with holiday perks and a cash out option after one year of employment, pet insurance, maternity/paternity leave, and our discount marketplace.  We also offer multiple mental health resources including free EAP counseling sessions, access to Ginger®, and Talkspace®

 

WHAT WILL I DO?

This position supports dual administrative functions depending on the number of Providers scheduled for the day:

 

Patient Scheduling 2-3 days a week

• Manage all established patient follow-up direct call scheduling as identified through each clinic’s Wait List reporting.

• Determine priority based on critical lab results to refer some patients to other staff members or Providers as needed.

• Collaborate with MAs on scheduling requirements for follow ups.

 

Front desk backup 2-3 days a week

• Ensure smooth flow of patients from check-in to exam room.

• Ensure proper greeting and welcoming of patients to clinic.

• Responsible for collecting complete patient information and inputs it into the EMR system.

• Ensure prompt answering of telephones with minimal hold times.

• Answer phone inquiries from patients/ potential patients with courtesy and promptness.

• Responsible for pulling and distribution of faxes and for sorting mail and distributing.

• Maintain patient accounts, update financial information, record and collect patient payments, and run end of day reports.

 

MUST HAVES

Passionate and enthusiastic about helping people.
Two years of clinic or procedure PATIENT scheduling in specialty care environment preferred.
High school diploma or equivalent.

 

WHAT DO I GET?

Starting pay is commensurate with knowledge, skills, abilities, and experience.
Medical, dental, vision, life, disability, 401k, PTO, and paid holidays and Pet Insurance!

 

IT’S A PLUS IF YOU HAVE THIS!

Active listener, detail oriented, multitasker.
Ability to problem solve and anticipate issues.
Strong excel skills with some analytical abilities.
High level understanding of chronic disease.
Knowledge of medical terminology and acronyms and HIPAA policies.
eCW experience (electronic medical records)
Familiar with commercial insurance carrier procedures.
Ability to provide exceptional customer service meeting quality standards that increase patient satisfaction.
Strong written and verbal communication skills.
Effective interpersonal relationship skills and team player emphasis.
Ability to process large amounts of complex information.

 

OTHER STUFF!

Work hours are 8:00 to 5:00 Monday through Friday. (some flexibility with beginning/end times)

Pay Range $19-21
Western Nephrology is a DRUG FREE WORKPLACE and an Equal Opportunity Employer. We provide equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, genetic information, or any other factor protected by applicable federal, state or local law.

Western Nephrology, the premier Nephrology practice in the Denver Metropolitan area, began business in 1968 caring for people with kidney disorders. Today, Western Nephrology provides consultative services at numerous hospitals along the Front Range communities. The practice is comprised of 14 board certified Nephrologists at 5 clinics treating patients for a variety of nephrological conditions including acute kidney injury, hypertension, chronic kidney disease and End Stage Renal Disease. In addition to their hospital work, its providers and staff care for patients at nephrology clinics, dialysis clinics and rehabilitation centers.